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Cloudaware supports integration with such monitoring services as Pingdom, Sumo Logic, Zabbix, etc. These services collect and analyze data from different resources (AWS S3 Bucket, CloudTrail, URLs, etc) and may send notifications or alerts of different types to provide the information about current state of a resource. Through the use of webhook integration (a special link should be generated for a monitoring service), this information can be transformed and utilized in CloudAware Incidents.
CloudAware Incident is a custom object with fields containing the required data (e.g: Incident Source Provider, Duration, Severity, etc) received from the customer's resources. If fields are not populated with data, there may be few reasons:
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