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Click Create Schedule. Learn more
3.2. Add On-Call Schedules to an Escalation Policy. Go to Configuration → Escalation Policies → +New Escalation Policy to create an escalation policy specifying who will be assigned responsibility for resolution when a service is triggered:
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1. Generate an API key*. In your PagerDuty account go to Configuration Developer Tools → API Access and click Create New API Key. In the section 'API version':
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2. Add and configure a service in PagerDuty that Cloudaware will send notifications to:
2.1. Go to Configuration People → Escalation Policies → New Escalation Policy to create an escalation policy specifying who will be assigned responsibility for resolution when a service is triggered.
2.2. Go to Configuration Services → Services Directory → +New Service to add a service (an application, component, or team you wish to open incidents against) which will use this policy. Manage the settings:
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