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This article instructs you on how to configure Atlassian’s Connector fo Salesforce&Jira app in JIRA in order to associate CIs and your Jira tickets.

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Add more objects if necessary. Examples of objects and fields for different clouds:

AWS

Azure

Google Cloud

AWS Account

Account Name

Account ID

Roles Status: Collector

Deleted

Azure Subscription

Subscription Name

Subscription ID

Google Project

Google Project Name

Status (Collector)

AWS EC2 Instance

Instance Name or ID

Instance ID

State Name

Deleted from AWS

Azure Virtual Machine

Azure Virtual Machine name

VM ID

Power State

Deleted from Azure

Google GCE Instance

Google GCE Instance Name

Google ID

Status

Deleted from Google

Click Apply changes.

9.2. Configure Connection Settings: (set the following options as toggled)

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To create a custom fields in JIRA, go to Settings (Gear icon) → Issues → select Custom fields under FIELDS (on the left) click Custom fields → Create custom field:

a. Select 'List (single choice)' as a field type → Next → set name the field name 'Object Type' → in 'Options' select every field in question (see Connections → Configure → Available Salesforce Objects) from the list → Add → Create → select Screens by the key of your JIRA project Id checking the corresponding check boxes → Update.

b. select 'Test Field (single line)' as a field type → set name the field name 'Object Identifier' → select Add → Create → select Screens by the key of your JIRA project by checking the corresponding check boxes → Update.

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Skip the message 'Create Default Mappings to Salesforce Case' clicking Cancel.

Locate the created binding in the list → click Mapping. Click +Add Entity Mapping.

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