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PagerDuty Notification integration allows Cloudaware to create and update incidents in your PagerDuty using Outbound Webhooks functionality, map PagerDuty incidents to specific Cloudaware CMDB assets and enrich PagerDuty incidents with CMDB data. |
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Resolve Time Field* will be used to trigger the button 'Resolve' on an incident in PagerDuty (e.g. CA10__closeDate__c: if the this field is not blank, the incident will be resolved). If Resolve Time Field is not specified, incidents won't be resolved and closed automatically in PagerDuty.
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