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Create a custom class in ServiceNow
Create a user for Cloudaware in ServiceNow
Grant API access to Cloudaware
Grant access to the custom class and table to Cloudaware user
Configure credentials in Cloudaware admin panel (Guideguide)
Submit a service request to Cloudaware to activate push integration
Validate date
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Determine which types of CIs will be pulled from Cloudaware
Decide where in ServiceNow schema the data from Cloudaware will be stored
Download Cloudaware Enterprise WSDL and upload to ServiceNow (Guideguide)
Develop Cloudaware SOQL queries for each type of CI resource
Create ServiceNow scripts to pull and paginate data from Cloudaware using SOAP messages
Insert the extracted data into desired location
Ensure change detection and data deletion is working