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Note

For one-time data import, values in the column Coalesce must be set to false.

If you would like to import data and update records on a regular basis, define the unique field and set Coalesce to true for it. Learn more: https://www.servicenowelite.com/blog/2014/3/30/coalesce-methods

Once it is done, click Click Transform and specify Import set and Transform map values.

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