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Cloudaware discovers incidents, services, users and other PagerDuty objects in CMDB. Infrastructure operators can query CMDB to locate specific CIs and view associated past PagerDuty incidents. As a result, operators identify assets with chronic problems to take action and improve impact analysis.
Cloudaware+PagerDuty
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Cloudaware provides pre-configured SSO and enables seamless PagerDuty license provisioning. Leveraging the consolidated solution, customers gain a better user experience, streamline procurement processes and align incident management with ITIL best practices.
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