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This article explains how to set up the Cloudaware application in ServiceNow. Cloudaware extends the Configuration Item table in ServiceNow with additional cloud inventory data.

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Configure Cloudaware application in ServiceNow

1. Set up the Cloudaware provides credentials for setting up ServiceNow-to-Google integration for authorization.Cloudaware provides a Service Account private key. Use this key to set up ServiceNow to Google integration. Refer to this video guide to set up Google as a JWT Provider. This integration is required for authorization based on JWT. JWT Provider will be used as Connection when configuring the data update workflow.

Set up ServiceNow-to-Google integration

using credentials provided by Cloudaware. JWT Provider will be used as Connection when configuring the data update workflow.Сreate JWT key(1) & JWT certificate(2) in ServiceNow:

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1) Go to AllSystem oAuth

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→ JWT Keys. Click New.

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Set up a meaningful name, e.g. Google JWT Key
(signing key = password (мы даем),

  1. create a new signing keystore:

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