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This article explains how to set up the Cloudaware application in ServiceNow. Cloudaware extends the Configuration Item table in ServiceNow with additional cloud inventory data.

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Set up ServiceNow-to-Google integration

1. Set up JWT key(a) & and JWT certificate(b):

a. ) Go to All → System OAuth → JWT Keys.

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Click New.<...> and fill out the form:

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WHERE
Name: set up a meaningful name, e.g. Google JWT Key
Signing Key: insert the password provided by Cloudaware
Signing Keystore: click the magnifier icon (Lookup using list) to create a new signing keystore - see the point b. ) below

b. ) In a pop-up window, click New to create a JWT certificate that will serve as a signing keystore:

<…>ca application - servicenow - JWT certificate.pngImage Added

WHERE
Name: set up a meaningful name, e.g. Google JWT Certificate
Type: select 'Java Key Store' from the list
Key store password: insert the password provided by Cloudaware

Click the paper clip icon (Manage attachments):

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Click Choose file to attach the certificate file provided by Cloudaware.

Click Submit.

c. ) Go back to setting up the JWT key. In Signing Keystore, click the magnifier icon (Lookup using list) and click the certificate name Google JWT Certificate in the pop-up window.

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