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This article explains how to configure Atlassian's Connector for Salesforce & Jira app in Jira in order to associate CIs discovered by Cloudaware and Jira tickets. Built on force.com, . This app is for cloud, server and data center Jira. |
To see how Cloudaware seamlessly integrates with Jira in action, request a demo.
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Introduction
Cloudaware CMDB is built on Force.com. Cloudaware manages the discovered cloud
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and on-prem inventory items as Salesforce custom objects and fields
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. These objects and fields can be used to enrich Jira tickets with any information from
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Cloudaware CIs.
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To see how Cloudaware seamlessly integrates with Jira in action, request a demo.
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Prerequisites
Add Jira account to Cloudaware.
Go to the Jira marketplace to locate the app Connector For Salesforce & Jira. Make sure to have familiarized with the pricing and free trial terms before adding the app to your Jira instance.
Install the app to your Jira instance.
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Configure the app
1. Log in to Jira. Go to Apps → Salesforce.
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