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This article explains how to configure Atlassian's Connector for Salesforce & Jira app in Jira in order to associate CIs discovered by Cloudaware and Jira tickets. Built on force.com, Cloudaware manages the discovered cloud or on-prem inventory items as Salesforce custom objects and fields that may be used to enrich Jira tickets with any information from the CIs. This application is for cloud, server and data center Jira. |
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Add Jira account to Cloudaware.
Go to the Jira marketplace to locate the app Connector For Salesforce & Jira. Make sure to have familiarized with the pricing and free trial terms before adding the app to your Jira instance.
Install the app to your Jira instance.
The App Configuration
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