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This article explains how to configure Atlassian's External Data for Jira Fields app to pull Cloudaware CIs data into Jira tickets. |
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Name: Object Identifier
Data Source: Web-service Service Data
Data source url: populated automatically
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5.3. Configure the field URL. Select 'Dependant Field' as a use case → Next.
Name: Url
Data Source: Web-service Service Data
Data source url: populated automatically
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Select Value(s): https://cloudaware-0000.cloudforce.com/{{$.id}} - where 0000 is your Salesforce instance id (check the URL in step 3 of this article to insert the id) and {{$.id}} refers to the object's Salesforce Record ID and turns back a direct link to the object's page in Cloudaware CMDB (see 'Extracted Value').
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