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This guide explains how to configure the Cloudaware ServiceNow application when installed using the .xml file. Cloudaware extends the Configuration Item table in ServiceNow with additional cloud inventory data.

Table of Contents
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Prerequisites

  1. Ensure that ServiceNow IntegrationHub Enterprise Pack is activated.

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Ensure that ServiceNow Workflow Studio is installed.

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Contact support@cloudaware.com to get credentials required for this integration (Service Account private key, the .p12 certificate file, Project Id, and Dataset Id).

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Summary

  1. Get credentials for ServiceNow-to-Google from Cloudaware at support@cloudaware.com.

  2. Download the Cloudaware app using the installation .xml file.

Expand
titleCloudaware CMDB Application Installation File

View file
namesys_remote_update_set_6911728433319610c71d58273e5c7b37.xml

  1. Configure the application in ServiceNow:

    • Set up ServiceNow-to-Google integration

    • Install the application

    • Configure the workflow in Workflow Studio

For detailed setup instructions, refer to the in-depth guidelines below.

Configure Cloudaware application in ServiceNow

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