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Note

If you do not have the troubleshoot script file in the Breeze agent directory, please update Breeze agent to the latest version from using the installer file Cloudaware Admin Consoleconsole.

Manual

Linux

1. Check the log file /var/log/breeze-agent.log for errors. It should be empty if everything is working as expected.

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3. Verify that the Breeze server is responding:

a. telnet breeze-server.cloudaware.com 443

b. curl -v https://breeze-server.cloudaware.com

telnet will only work when direct internet connection is used. If you have proxy connection, please use curl.

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3. Verify that the Breeze server is responding:

a. CMD

telnet breeze-server.cloudaware.com 443

b. PowerShell

Launch PowerShell from the Start menu or press Win+R and type "PowerShell". Then run the following command:

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