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Why Cloudaware?
Cloudaware
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enriches PagerDuty incident data
Cloudaware gathers infrastructure data from AWS, Azure, Google, Kubernetes and on-premises into one platform – CMDB. Leveraging CMDB, Cloudaware enriches PagerDuty incidents with meaningful metadata, such as impacted applications and resources. Using enhanced incident metadata, CloudOps, SecOps, and SRE teams improve routing and escalation rules to resolve time-sensitive and business-critical incidents faster.
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Cloudaware enhances CMDB CIs with related
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PagerDuty incidents
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Cloudaware discovers incidents, services, users and other PagerDuty objects in CMDB. Infrastructure operators can query CMDB to locate specific CIs and view associated past PagerDuty incidents. As a result, operators identify assets with chronic problems to take action and improve impact analysis.
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