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Cloudaware and PagerDuty partner to provide the integrated pre-configured solution, combining provide a comprehensive solution integrating asset management with PagerDuty AIOps and incident management.

Table of Contents

Why Cloudaware?

Cloudaware

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enriches PagerDuty incident data

Cloudaware gathers digital infrastructure data from AWS, Azure, Google, Kubernetes and on-premises into one single platform - CMDB. Leveraging CMDB, Cloudaware enriches PagerDuty incidents with meaningful metadata, such as impacted applications and resources. Cloudaware correlates alerts and CMDB resources to establish impact. Once Cloudaware has established impact, CMDB will enhance a PagerDuty incident

SRE and СloudOps teams prefer to exploit Cloudaware incident metadata to create precise routing and escalation rules.

CloudOps, secOps and SRE teams create precise routing and escalation rule and can focus on Using enhanced incident metadata, CloudOps, SecOps, and SRE teams improve routing and escalation rules to resolve time-sensitive and business-critical incidents faster.

Cloudaware collects PagerDuty incidents in CMDB

Customers leverage….

чтобы трекать инциденты и в СБВи, репорты/дашборды и кверить

Cloudaware and PagerDuty as a bundle

работает seamlessly

sso and user provisionining

облегчает procurement

Pricing

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Cloudaware enhances CMDB CIs with related PagerDuty incidents

Cloudaware discovers incidents, services, users and other PagerDuty objects in CMDB. Infrastructure operators can query CMDB to locate specific CIs and view associated past PagerDuty incidents. As a result, operators identify assets with chronic problems to take action and improve impact analysis.

Cloudaware+PagerDuty

Cloudaware provides pre-configured SSO and enables seamless PagerDuty license provisioning. Leveraging the consolidated solution, customers gain a better user experience, streamline procurement processes and align incident management with ITIL best practices.

Enterprises benefit from interoperability between the most complete CMDB and the best-known incident response platform for IT departments, proven use cases that Cloudaware and PagerDuty can help to resolve, and the profitability of purchasing the joint solution as a bundle.

Pricing

Contact info@cloudaware.com to share your requirements and get preliminary bundled pricing.

Additional information

Cloudaware is listed in on PagerDuty Integrations page: https://www.pagerduty.com/integrations/cloudaware/

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