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This article explains section contains guides explaining how to set up configure the Cloudaware CMDB application in ServiceNow. Cloudaware extends the Configuration Item table in ServiceNow with additional cloud inventory datafor ServiceNow installed using the ServiceNow Store or the |
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Prerequisites
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Ensure that ServiceNow IntegrationHub Enterprise Pack is activated.
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Ensure that ServiceNow Workflow Studio is installed.
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Сontact support@cloudaware.com to get credentials required for this integration (Service Account private key,
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the
.p12certificate file, Project Id, and
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Dataset Id).
4. Download the .xml file for application installation.
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Configure Cloudaware application in ServiceNow
Cloudaware provides credentials for setting up ServiceNow-to-Google integration. This integration is required for authorization based on JWT. JWT Provider will be used as Connection when configuring the data update workflow.
Set up ServiceNow-to-Google integration
Сreate JWT key(1) & JWT certificate(2) in ServiceNow:
1) Go to All → System oAuth → JWT Keys. Click New.
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Set up a meaningful name, e.g. Google JWT Key
(signing key = password,
create a new signing keystore:
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Go back to adding a JWT key: in Signing Keystore select the created keystore (click the certificate name ‘Google JWT Certificate’ in the the pop-up window) -> Submit.Сreate JWT Provider in ServiceNow:
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Get
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the
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Install the Cloudaware application
2.1. Go to All → Retrieved Update Sets:
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2.2. Click the link Import Update Set from XML.
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2.3. Choose the .xml file downloaded before. Click Upload.
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2.4. Select the created application.
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2.5. Click Preview Update Set.
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2.6. Click Commit Update Set to install the application.
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Please allow some time for the application to be created. |
Configure the workflow
1. Go to All → Workflow Studio:
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2. Open 'Flows'. Select the flow Initial Filling Of The Mapping Data Table.
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Click Test → Run test*:
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*This should be done once only after the application is installed.
3. Go back to all flows. Set descending order in the column 'Updated' for quicker search. Select the flow Import All data from Cloudaware from the list.
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4. Schedule a trigger. Select Scheduled → Daily* → set the time:
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*The recommended frequency is once a day.
Click Done.
5. Set Flow Variables:
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WHERE
Manage Imports Table - the value is auto-populated as this is a system table
Connection - select the JWT Provider configured in the section 'Set up Cloudaware application in ServiceNow' (point 1)
Mapping Table - the value is auto-populated as this is a system table
Import Project Id - use the Import Project Id provided by Cloudaware
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Click Done.
6. Save and activate the workflow.
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Please allow some time for the data to be available. Check the status of data upload to tables. |
Tables
As a result, the following tables will be created in ServiceNow:
System tables
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Label
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Name
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Cloudaware CI
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x_gigwa_cloudawa_2_cmdb_ci_cloudaware
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Cloudaware System Metadata
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x_gigwa_cloudawa_2_cloudaware_system_metadata
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Cloudaware Sys Import Tables List
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x_gigwa_cloudawa_2_cloudawa_sys_import_tables_list
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Manage Imports Table
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x_gigwa_cloudawa_2_list_of_imported_tables
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Mapping Table
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x_gigwa_cloudawa_2_mapping_data
Application tables
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Label
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Name
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AWS Account
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x_gigwa_cloudawa_2_aws_account
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AWS DynamoDB Backup
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x_gigwa_cloudawa_2_aws_dynamo_db_backup
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AWS DynamoDB Table
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x_gigwa_cloudawa_2_aws_dynamo_db_table
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AWS EBS Snapshot
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x_gigwa_cloudawa_2_aws_snapshot
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AWS EBS Volume
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x_gigwa_cloudawa_2_aws_volume
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AWS EC2 Image
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x_gigwa_cloudawa_2_aws_image
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AWS EC2 Instance
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x_gigwa_cloudawa_2_aws_instance
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AWS EC2 Security Group
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x_gigwa_cloudawa_2_aws_security_group
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AWS ELB Load Balancer
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x_gigwa_cloudawa_2_aws_load_balancer
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AWS ElastiCache Cluster
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x_gigwa_cloudawa_2_aws_cache_cluster
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AWS ElastiCache Node
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x_gigwa_cloudawa_2_aws_cache_node
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AWS Lambda Function
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x_gigwa_cloudawa_2_aws_lambda_function
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AWS RDS Cluster
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x_gigwa_cloudawa_2_aws_db_cluster
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AWS RDS Instance
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x_gigwa_cloudawa_2_aws_db_instance
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AWS Redshift Cluster
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x_gigwa_cloudawa_2_aws_redshift_cluster
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AWS S3 Bucket
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x_gigwa_cloudawa_2_aws_bucket
Data upload status check
To check the data upload status, append /x_gigwa_cloudawa_2_list_of_imported_tables_list.do to the current URL in your web browser.
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Cloudaware CMDB application.
Setup guides
Use these guides to install and configure the Cloudaware CMDB application:
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