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You must be an Admin or Account Owner within PagerDuty to access API Key and Integration Key that are used for configuring PagerDuty Accounts and/or PagerDuty Notificationintegrations in Cloudaware. Skip this section if you have your PagerDuty account set up for further configuration with Cloudaware. |
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4.1. Create a Team to add users, define their team roles and customize the UI for specific users in your PagerDuty account (optional). Go to People → Teams → +New Team.
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4.2. Create On-Call Scheduleto distribute incident response responsibility across your teams. Go to People → On-Call Schedules → click +New On-Call Schedule.
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