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Note

You must be an Admin or Account Owner within PagerDuty to access API Key and Integration Key that are used for configuring PagerDuty Accounts and/or PagerDuty Notificationintegrations in Cloudaware. Skip this section if you have your PagerDuty account set up for further configuration with Cloudaware.

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Manage the Service settings: add one of the available integrations, select the escalation policy you created before and set up incident behavior. Click Add Service.

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Learn more about Services & Integrations

5. Test your PagerDuty configuration by creating a test incident. Go to IncidentsAll Incidents → click+New Incident.

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