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Note

You must be an Admin or Account Owner within PagerDuty to access API Key and Integration Key that are used for configuring PagerDuty Accounts and/or PagerDuty Notificationintegrations in Cloudaware. Skip this section if you have your PagerDuty account set up for further configuration with Cloudaware.

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Add a team, specify a user who will be assigned responsibility for resolution when a service is triggered and set up notification settings. Click Save.

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Learn more about Escalation Policies

4.4. Set up Services and Integrationsto be monitored in PagerDuty. Go to ServicesService Directory+New Service to add a service (an application, component, or team) you wish to open incidents against.

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