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PagerDuty Notification The integration allows Cloudaware to create and update incidents in PagerDuty using Outbound Webhooks outbound webhooks functionality, map PagerDuty incidents to specific Cloudaware CMDB assets and enrich PagerDuty incidents with CMDB data. |
To see how Cloudaware seamlessly integrates with PagerDuty in action, request a demo.
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Introduction
Cloudaware uses workflows to initiate create a PagerDuty incident based on specific criteria in your environment and resolve an the incident once the said criteria is back to normal (optional).
Sample use cases
Create a PagerDuty incident when an inappropriate configuration change is detected.
Create a PagerDuty incident in a specific service when Cloudaware detects a spending or a CloudTrail anomaly.
Update a PagerDuty incident when a critical vulnerability has been remediated.
Event Passthrough
Cloudaware users can decorate events from third-party monitoring systems, such as Zabbix, New Relic, Splunk, etc., by sending them to Cloudaware first. Cloudaware may enrich enriches events with details like AWS Account ID or Azure Resource Group and tags , so that further downstream PagerDuty can make more intelligent routing, suppression, and escalation decisions.
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Set up the integration in Cloudaware
1. Log in to Cloudaware account → Admin.
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API Key - API Key generated in your PagerDuty account
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If you have PagerDuty Accounts integration enabled, copy the API Key used for this integration (check step 2 of PagerDuty Accounts Integration). |
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3. Check the integration details. Copy Endpoint URL (https://inbound-dot-cloudaware-vm.appspot.com/inbound-message/pager-duty/{key}) for further configuration.
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Set up a workflow rule in Cloudaware
The workflow functionality allows to trigger incidents in PagerDuty when certain criteria is met in Cloudaware.
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