PagerDuty Accounts

The integration allows Cloudaware to discover and display PagerDuty incidents, along with PagerDuty Users, PagerDuty Teams, PagerDuty Services, etc. in Cloudaware CMDB. The object PagerDuty Incident in Cloudaware has lookups to AWS Account, AWS Region, AWS EC2 Instance, Azure Virtual Machine, Google GCE Instance.

PagerDuty Account - CA_logo_black.png To see how Cloudaware seamlessly integrates with PagerDuty in action, request a demo.

Add PagerDuty account

 

  1. Log in to Cloudaware account → Admin.

    PagerDuty Account - admin.png

  2. Find PagerDuty in the list of cloud integrations. Click +Add.

    PagerDuty Account - admin - add PagerDuty integration.png

  3. Fill out the form:

    WHERE
    Name - enter a meaningful name for PagerDuty Account integration in Cloudaware
    API Key* - the API Key generated in PagerDuty (check step 3 of the guide Basic PagerDuty Configuration → Setup in PagerDuty)
    Period - select the time period for which PagerDuty incidents will be imported into Cloudaware (note that the maximum number of resolved incidents is 10,000)

    Click Save.

  4. The green light in 'Status' means that PagerDuty account has been added successfully. If there is a red light, please contact support@cloudaware.com.

  5. To view PagerDuty-related data, go to Cloudaware CMDB Navigator. Select PAGERDUTY in the menu on the left:

List of PagerDuty objects 

 

Cloudaware supports the following PagerDuty objects:

PagerDuty Account
PagerDuty Incident
PagerDuty Incident Assignment User Link
PagerDuty Incident Team Link
PagerDuty Service
PagerDuty Service Integration
PagerDuty Service Team Link
PagerDuty Team
PagerDuty User
PagerDuty User Contact Method
PagerDuty User Notification Rule
PagerDuty User Team Link

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