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PagerDuty Notification integration allows Cloudaware to create and update incidents in PagerDuty using Outbound Webhooks functionality, map PagerDuty incidents to specific Cloudaware CMDB assets and enrich PagerDuty incidents with CMDB data. |
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Cloudaware users can decorate events from third party monitoring systems such as Zabbix, New Relic, Splunk, etc. by sending them to Cloudaware first. Cloudaware may enrich events with details like AWS Account ID or Azure Resource Group and tags, so that further downstream PagerDuty can make more intelligent routing, suppression and escalation decisions.
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Set up the integration in Cloudaware
1. Log in to your Cloudaware account . Go to Admin in the main menu under your username → Other Integrations → PagerDuty Notification→ Admin.
Find PagerDuty Notification in Other Integrations. Click +Add.
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2. Insert the integration details:
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Fill out the form:
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Name - PagerDuty Notification integration name in Cloudaware
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If you have PagerDuty Accounts integration enabled, copy the API Key used for this integration (check step 2 of PagerDuty Accounts Integration). |
Integration Key - Integration key can be found in details of the Service you would like to monitor (in PagerDuty select Service Directory → Service in question → the tab 'Integrations').
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