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PagerDuty Accounts integration allows you Cloudaware to track discover and display your PagerDuty incidents, along with PagerDuty Users, PagerDuty Teams, PagerDuty Services, etc. in Cloudaware CMDB. The object PagerDuty Incident in Cloudaware has lookups to AWS Account, AWS Region, AWS EC2 Instance, Azure Virtual Machine, Google GCE Instance.

logo rgb_sign dark (3).pngImage Added To see how Cloudaware seamlessly integrates with PagerDuty in action, request a demo.

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Table of Contents

Adding PagerDuty Account

1. Log in to your Cloudaware account. Go to Admin in the main menu under your username → PagerDuty Accounts. Click +Add.

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API Key* - API Key generated in your PagerDuty account (check step 3 ofBasic PagerDuty Configuration)

Period - time period for PagerDuty incidents to be pulled in Cloudaware (maximum number of resolved incidents is 1000010,000)

To get API Key for this integration, you must be an Admin or Account Owner within PagerDuty.

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Once PagerDuty Accounts integration is added, go to Cloudaware Navigator to view the PagerDuty data collected in CMDB:

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List of PagerDuty Objects 

Cloudaware supports the following PagerDuty objects:

PagerDuty Account
PagerDuty Incident
PagerDuty Service
PagerDuty Service Integration
PagerDuty Team
PagerDuty User
PagerDuty User Contact Method
PagerDuty User Notification Rule

PagerDuty Incident Assignment User Link
PagerDuty Incident Team Link
PagerDuty Service Team Link
PagerDuty User Team Link

Cloudaware parses PagerDuty incidents allowing you to gain visibility of events. Sample PagerDuty Incident in Cloudaware:

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