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The integration allows you to track PagerDuty Incidents, along with overviewing such objects as users, teams, services, etc. in Cloudaware CMDB. The object PagerDuty Incident in Cloudaware has lookups to AWS Account, AWS Region, AWS EC2 Instance, Azure Virtual Machine, Google GCE Instance.

Integration Setup

1. Log in to your Cloudaware account. Go to Admin → PagerDuty Accounts. Click +Add.

2. Insert the integration details. Click Save.

WHERE

Name - PagerDuty Account integration name in Cloudaware

API Key* - API Key generated in your PagerDuty account (check step 3 of Basic PagerDuty Configuration)

Period - time period for PagerDuty incidents to pulled in Cloudaware (maximum number of resolved incidents is 10000)

To get API Key for this integration, you must be an Admin or Account Owner within PagerDuty.

3. The green light in 'Status' means that your PagerDuty account has been added successfully. If there is a red light, please contact support@cloudaware.com.

Once PagerDuty Accounts integration is added, go to Navigator to view the PagerDuty data collected in CMDB:

Cloudaware parses PagerDuty incidents allowing you to gain visibility of events. Sample PagerDuty Incident in Cloudaware:

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